Yesterday's networking techniques not working out for you lately?
Check this out:
http://lnkd.in/bD4eb3A
http://lnkd.in/bjzADHB
Tuesday, November 4, 2014
Wednesday, September 10, 2014
Coaching for Skill Development for Managers and Leaders Seminar on Tuesday 9/16/2014 8:00AM
Calling all
members of Associated Builders and Contractors Florida Gulf Coast Chapter – Robert Graves of Dale Carnegie Training will be
presenting an interactive seminar on “Coaching for Skill Development for Managers
and Leaders
Coaching
associates to help them succeed and to maintain performance standards is often
difficult for everyone involved. Managers need to know when to apply either
Supportive Coaching or Directive Coaching. Making the right choice
increases acceptance and promotes improvement. If we know how to be supportive
80% of the time, our people will allow us to be directive when the necessary
20% of the time arises. Learn how to choose a coaching style in this Dale
Carnegie Training Workshop.
What
you will learn in this Dale Carnegie Training Workshop:
ü Discover Readiness Levels
ü Understand the Directive Approaches
ü Uncover Coaching Sidetracks
ü Practice Supportive Coaching
For
more information contact: Jessica Long, Marketing & Communications Director,
ABC Florida Gulf Coast Chapter
Wednesday, August 27, 2014
Dilbert on Dale
Dilbert cartoonist Scott Adams blogged: If you asked me to list everything I’ve ever learned, in some sort of useful groupings, it would look like this:
1. Hypnosis
2. Dale Carnegie’s techniques
3. Everything else I have ever learned
Come be my guest at the next Dale Carnegie Course Free Session on Tuesday, September 16, 2014 to find out for yourself what Scott Adams experienced.
Register here:
I dig hypnosis too,
Robert Graves
1. Hypnosis
2. Dale Carnegie’s techniques
3. Everything else I have ever learned
http://dilbertblog.typepad.com/the_dilbert_blog/2007/07/my-compliments-.html
Come be my guest at the next Dale Carnegie Course Free Session on Tuesday, September 16, 2014 to find out for yourself what Scott Adams experienced.
Register here:
http://tampabay.dalecarnegie.com/events/dale_carnegie_course_free_session/
I dig hypnosis too,
Robert Graves
Saturday, August 16, 2014
Complete the following to receive Dale Carnegie Training info:
Fill out my online form.
Online contact and registration forms from Wufoo.
Wednesday, August 13, 2014
Are you the Leader that you want to be?
If you seek to maximize your
business performance, become a stronger leader and add more value to your
organization, then check out Dale Carnegie Leadership Training for Managers at http://tampabay.dalecarnegie.com/events/leadership-management-training-programs/
In this course you will --
- · Apply a proven process to recall names and facts
- · Utilize a proven process to strengthen relationships
- · Use your experiences to communicate more confidently
- · Persuasively communicate in a way so people are moved to action
- · Become more animated to energize and engage listeners
- · Communicate clearly and concisely
- · Create an “all-win” environment
- · Give positive feedback on the strengths in others
- · Deal with challenging interpersonal situations more effectively
- · Use flexibility to create positive change
- · Increase your ability to manage worry and stress
If any of the above is
what you want and need, then contact me for more info.
See you there,
Robert
Robert
Robert Graves, MBA, DCT
Business Performance Improvement Director
Dale Carnegie Training Tampa Bay
813-966-3058 direct cell or text
813-667-6224 Executive Assistant
Robert.Graves@CarnegieConnection.com
www.linkedin.com/in/robertgraves
www.facebook.com/robertgraves2
http://dalecarnegieconnection.blogspot.com
Business Performance Improvement Director
Dale Carnegie Training Tampa Bay
813-966-3058 direct cell or text
813-667-6224 Executive Assistant
Robert.Graves@CarnegieConnection.com
www.linkedin.com/in/robertgraves
www.facebook.com/robertgraves2
http://dalecarnegieconnection.blogspot.com
Wednesday, March 12, 2014
8 Steps towards Perfected Project Planning
DALE CARNEGIE TRAINING - ENGAGING IDEAS
A leader’s guide to increasing employee engagement and creating customer engagement!
Process Improvement through Perfected Project Planning
Considering the ever-accelerating rate
of change in today's workplace, there may be no more important skill than the
ability to adapt successfully to change. Sometimes, adapting to change comes
easily.
You enjoy the challenge and opportunity that the change presents. Other times you find yourself resisting change, focusing on what you might lose as a result of the change, rather than on what you might gain.
Here are 8 Steps towards the goal of Perfected Project Planning:
Proper Project Planning = Direction and
Perfection
The ability to plan projects, both large and small, simple and complicated, is essential in today's business environment. Without the tools to do so, people tend to flounder, "wing it," or wander off course, resulting in delayed success, missed deadlines, or failure. Read on to learn about the steps you can take to plan a successful project.
Step 1: "Should-Be"
Clarify the project scope and be sure
that the scope is aligned with senior management's initiatives. The
"should be" is a picture of what you ultimately want and who and how
this result will benefit all involved. Your team and senior management should
work together to ensure you agree on objectives. If you have not done a good
job of defining scope, it will be nearly impossible to plan the project.
Step 2: "As-Is"
This is the reality of the current
situation. Where are you today? What factors help and hinder your efforts to
carry out the project's scope?
Step 3: Goals
Define and set realistic goals to
successfully carry out the scope of the project. Without such goals, you and
your team will drift. Goals can be immediate, intermediate, and long-range.
Achieving day-to-day goals (immediate goals) contributes to the achievement of
intermediate and long-range goals.
Develop SMART goals:
S Specific processes and resources
M Measurable by objective data
A Attainable
R Relevant to your vision
T Time-specific deadline
Step 4: Action Steps
To achieve your goals, you must
establish specific priorities so that you can develop specific action steps. To
achieve your goals, your action steps should include:
-Job requirements
-Who will do the job
-Methods to be used
-How the different parts tie together and fit into the big picture
-How the results will be communicated (report, PowerPoint, etc.)
Step 5: Cost
Another aspect to planning is
determining the budget for, and cost of, each action step. Costs include:
-Personnel
-Materials
-Time
-Opportunity cost (what must be given up to pursue a given action)
Step 6: Timetables
Set and communicate deadlines so there is
a clear understanding and so that immediate, intermediate, and long-term
targets can be met. When establishing timetables, be realistic. Work backwards
to determine when each phase should be completed, and put the schedule in
writing to avoid misunderstandings.
Step 7: Implementation
An important, yet overlooked, part of
implementing a plan is making sure that all involved understand their role in
achieving the established goals. Obtain the team's commitment to agreed-upon
results. As you monitor the implementation, you may need to modify the scope of
the plan and reevaluate your goals.
Step 8: Follow Up/Measurement
A critical part of the planning process
is to keep accurate records, analyze why deviations have occurred, and take
action to correct any challenges. Concentrate on those factors critical to
reaching the goal.
Your ability to adapt to workplace change is usually closely observed by leaders and team members, so it is important to adapt productively and positively, no matter how you might feel personally about the change.
Taking these 8 Steps will guide you to perfected project planning increasing employee engagement and creating customer engagement. For more engaging ideas for your team, contact Robert.Graves@DaleCarnegie.com
813-667-6224 Executive Assistant
http://www.linkedin.com/in/robertgraves
http://www.facebook.com/robertgraves2
http://dalecarnegieconnection.blogspot.com
Copyright © 2014 Dale Carnegie & Associates, Inc. All rights reserved.
A leader’s guide to increasing employee engagement and creating customer engagement!
Process Improvement through Perfected Project Planning
Considering the ever-accelerating rate
of change in today's workplace, there may be no more important skill than the
ability to adapt successfully to change. Sometimes, adapting to change comes
easily. You enjoy the challenge and opportunity that the change presents. Other times you find yourself resisting change, focusing on what you might lose as a result of the change, rather than on what you might gain.
Here are 8 Steps towards the goal of Perfected Project Planning:
Proper Project Planning = Direction and
Perfection
The ability to plan projects, both large and small, simple and complicated, is essential in today's business environment. Without the tools to do so, people tend to flounder, "wing it," or wander off course, resulting in delayed success, missed deadlines, or failure. Read on to learn about the steps you can take to plan a successful project.
Step 1: "Should-Be"
Clarify the project scope and be sure
that the scope is aligned with senior management's initiatives. The
"should be" is a picture of what you ultimately want and who and how
this result will benefit all involved. Your team and senior management should
work together to ensure you agree on objectives. If you have not done a good
job of defining scope, it will be nearly impossible to plan the project.
Step 2: "As-Is"
This is the reality of the current
situation. Where are you today? What factors help and hinder your efforts to
carry out the project's scope?
Step 3: Goals
Define and set realistic goals to
successfully carry out the scope of the project. Without such goals, you and
your team will drift. Goals can be immediate, intermediate, and long-range.
Achieving day-to-day goals (immediate goals) contributes to the achievement of
intermediate and long-range goals. Develop SMART goals:
S Specific processes and resources
M Measurable by objective data
A Attainable
R Relevant to your vision
T Time-specific deadline
Step 4: Action Steps
To achieve your goals, you must
establish specific priorities so that you can develop specific action steps. To
achieve your goals, your action steps should include:-Job requirements
-Who will do the job
-Methods to be used
-How the different parts tie together and fit into the big picture
-How the results will be communicated (report, PowerPoint, etc.)
Step 5: Cost
Another aspect to planning is
determining the budget for, and cost of, each action step. Costs include:-Personnel
-Materials
-Time
-Opportunity cost (what must be given up to pursue a given action)
Step 6: Timetables
Set and communicate deadlines so there is
a clear understanding and so that immediate, intermediate, and long-term
targets can be met. When establishing timetables, be realistic. Work backwards
to determine when each phase should be completed, and put the schedule in
writing to avoid misunderstandings.
Step 7: Implementation
An important, yet overlooked, part of
implementing a plan is making sure that all involved understand their role in
achieving the established goals. Obtain the team's commitment to agreed-upon
results. As you monitor the implementation, you may need to modify the scope of
the plan and reevaluate your goals.
Step 8: Follow Up/Measurement
A critical part of the planning process
is to keep accurate records, analyze why deviations have occurred, and take
action to correct any challenges. Concentrate on those factors critical to
reaching the goal.Your ability to adapt to workplace change is usually closely observed by leaders and team members, so it is important to adapt productively and positively, no matter how you might feel personally about the change.
Taking these 8 Steps will guide you to perfected project planning increasing employee engagement and creating customer engagement. For more engaging ideas for your team, contact Robert.Graves@DaleCarnegie.com
Regards,
Robert
Robert
Robert Graves, MBA, DCT
Director Business Performance Improvement
Dale Carnegie Training Tampa Bay
813-966-3058 direct
cell or textDirector Business Performance Improvement
Dale Carnegie Training Tampa Bay
813-667-6224 Executive Assistant
http://www.linkedin.com/in/robertgraves
http://www.facebook.com/robertgraves2
http://dalecarnegieconnection.blogspot.com
Copyright © 2014 Dale Carnegie & Associates, Inc. All rights reserved.
Friday, November 29, 2013
How to be calm in a sales presentation
Find your calmness in the confidence of your own strengths. Your preserving skills come from your diligent training.
Find an instructor to coach your abilities to new heights. Then actually practice your training until new behavior patterns emerge.
When you are in front of your prospect, your calm confidence will spring from your new behaviors naturally. You do not have to think about how to behave, you can focus on the prospect instead.
Your prospect will be put at ease knowing you are listening, responding and solving their issues. Now is the time to ask for their business and gain commitment.
Find an instructor to coach your abilities to new heights. Then actually practice your training until new behavior patterns emerge.
When you are in front of your prospect, your calm confidence will spring from your new behaviors naturally. You do not have to think about how to behave, you can focus on the prospect instead.
Your prospect will be put at ease knowing you are listening, responding and solving their issues. Now is the time to ask for their business and gain commitment.
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