Sunday, July 7, 2013


Top 10 reasons you will want to use a Conference Call line to set up phone appointments:

1)    You are very professional when you use a Conference call line.

2)    You are a company with resources.

3)    You dial in first, then they dial in.

4)    You don’t have to play phone tag very much, like calling at an appointed time and they are not at their desk.

5)    If they dial in, they are serious about doing business with you, or else they will not bother.

6)    Weeds out the not very interested for you.

7)    If they miss the call time, they will feel a bit guilty, and that helps you in the long run.

8)    You can keep working on projects right up until the call, instead of trying to hunt them down.

9)    Some services record the call, which you can replay for yourself to hear what you missed and pick out important lists and points made.

10)  Two words: On task.

Regards,
Robert
Robert Graves, MBA, DCT
Director Business Performance Improvement
Dale Carnegie Training Tampa Bay

813-966-3058 direct cell or text
813-667-6224 Executive Assistant
http://www.linkedin.com/in/robertgraves
http://www.facebook.com/robertgraves2
http://dalecarnegieconnection.blogspot.com


“You will improve your life and
   grow your business too
    if you choose
the training that is right for you.”
~ Robert Graves

 

 

Thursday, May 2, 2013

Building Bob's Business Bigger Better

Let's say you own a business. What will set you apart from the 10 other companies locally doing exactly what you do?

Adding Value to Every Sale through Other Considerations

If your competition offers a particular product that you sell too, then configure your sale to include bonus features that will enhance the value in the eyes of the prospect. The prospect might not want to pay extra for the feature, yet, having it helps the buying decision swing in your favor.

If you would like some ideas on how to do this, send me a message. I would be pleased to help.

Also check out this event coming to town: http://keypersonofinfluence.com/usa/go.php?p=a169&w=bkpi

Regards,
Robert


Robert Graves, MBA, DCT
Director Business Performance Improvement
Dale Carnegie Training Tampa Bay
813-966-3058 direct cell or text
813-667-6224 Executive Assistant
http://www.linkedin.com/in/robertgraves
http://www.facebook.com/robertgraves2
http://dalecarnegieconnection.blogspot.com
http://www.CarnegieConnection.com/online.html  <<< new online courses

“You will improve your life and
   grow your business too
    if you choose
the training that is right for you.”
~ Robert Graves

 

Friday, April 26, 2013

Dale Carnegie Course: Effective Communications & Human Relations/Skills For Success

Dale Carnegie Course: Effective Communications & Human Relations/Skills For Success

Meets every Tuesday for Eight Weeks

STARTS:
Tuesday, May 14, 2013

DCC_video_iconTIME:
6:00 PM - 9:30 PM

LOCATION:
The Girl Scout Conference Center
4610 Eisenhower Blvd
Tampa, Florida 33634
 
Look around at successful business people, world leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course graduates.

This course will help you master the capabilities demanded in today's tough business environment.

You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.

In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.

For information contact:
Robert

Robert Graves, MBA, DCT
Director Business Performance Improvement
Dale Carnegie Training Tampa Bay
813-966-3058 direct cell or text
813-667-6224 Executive Assistant
http://www.linkedin.com/in/robertgraves
http://www.facebook.com/robertgraves2
http://dalecarnegieconnection.blogspot.com


 

Wednesday, March 20, 2013

How will you increase your close ratio in March?

If you are a Sales Consultant, Customer Service Servant, or Marketing Master in Tampa Bay come join us at this Meetup. Check it out…http://t.co/Yob3PyL7Nn
 
We will be using Jeffrey Gitomer's Littler Red Book of Selling as our guide.
 
Networking 6:30AM - 6:45, meeting 6:50 - 7:50, on the road selling by 8AM. 
 
We will meetup at the:
10221 Princess Palm Avenue, Tampa, Florida 33610
 
You will recharge your selling batteries for the month!
 
 

Wednesday, March 13, 2013

Impromptu Speaking: Making it Seem Off the Cuff | Event

Impromptu Speaking: Making it Seem Off the Cuff | Event

Calling all my Toastmaster friends - - - here is a brand new course from Dale Carnegie Training on Impromptu Speaking.  You know this is going to be an amazing class!!!  Time to grab some phenomenal skills that we can practice at our Clubs!!!

Wednesday, March 6, 2013

Robert's Pro Sales Tip

From Robert's Coaches Corner here's a Pro Sales Tip for you:

ROBERT'$ 4 $ALE$ E$$ENTIAL$

BUDGET:
AUTHORITY:
INTEREST:

TIMEFRAME: Establishing a definitive timeframe creates motivation to take action.

If you want to find out if a sale is likely to happen, ask this simple open-ended question:
"What is your timeframe for this project?"

How you should behave:
- be confident
- be natural
- be inquistive

What will happen:
- You will know when you can sell.
- Your Prospect will respect your professionalism.


Good selling!
Robert

Robert Graves, MBA, DCT
Director Business Performance Improvement
Dale Carnegie Training Tampa Bay
813-966-3058 direct cell or text
813-667-6224 Executive Assistant
Robert.Graves@CarnegieConnection.com
http://www.linkedin.com/in/robertgraves
http://www.facebook.com/robertgraves2
http://www.CarnegieConnection.com
http://dalecarnegieconnection.blogspot.com

“You will improve your life and
   grow your business too
    if you choose
the training that is right for you.”
~ Robert Graves