Control
Your Stress in the Workplace
Pressure situations are
present during both good and bad economic times. However, when times are tough
the situations can be magnified. Problems at home can directly influence issues
in the workplace.
It is important as a
manager to recognize that your team might have outside stressors affecting
their job performance.
It is your job to create
an environment that reduces stress and promotes engagement. In a workplace
environment like this, employees will be more apt to reach their full potential
and drive results.
Here are 8 tips to help
you and your team control stress and worry in tough situations:
1. Live
in a compartment of the present.
The professional with a commitment to service seals off each interaction with a customer so that negative experiences don't poison future interactions. Don't allow past successes or failures or future anticipated success or difficulties influence your current performance. When it comes to customer service, live in the moment.
The professional with a commitment to service seals off each interaction with a customer so that negative experiences don't poison future interactions. Don't allow past successes or failures or future anticipated success or difficulties influence your current performance. When it comes to customer service, live in the moment.
2.
Don't fuss about trifles.
A "trifle" is something that is insignificant in comparison to other things in your life. When you focus on trifles, you lose perspective. Keep the big picture in mind. Doing so will help you objectively sort out the small stuff from the important issues.
A "trifle" is something that is insignificant in comparison to other things in your life. When you focus on trifles, you lose perspective. Keep the big picture in mind. Doing so will help you objectively sort out the small stuff from the important issues.
3.
Cooperate with the inevitable.
Realize when your situation is inevitable. If you can learn to recognize situations where you have no control, you can gain some control over the emotional aspects of the situation. By cooperating with the outcome, you are making a conscious choice about how to respond to an inevitable situation.
Realize when your situation is inevitable. If you can learn to recognize situations where you have no control, you can gain some control over the emotional aspects of the situation. By cooperating with the outcome, you are making a conscious choice about how to respond to an inevitable situation.
4.
Decide just how much anxiety a situation is worth and refuse to give it any
more of your energy.
Once you make this decision, it is easier to find ways you can improve on the situation or let it go and move on.
Once you make this decision, it is easier to find ways you can improve on the situation or let it go and move on.
5.
Create happiness for others.
This principle appeals to your nobler motives. It is difficult to sustain a negative attitude when you are doing something good or helpful for someone else. Simply put: Doing good for others makes you feel better.
This principle appeals to your nobler motives. It is difficult to sustain a negative attitude when you are doing something good or helpful for someone else. Simply put: Doing good for others makes you feel better.
6.
Expect ingratitude.
In your job, you provide many diverse services. When you do so, you probably expect in return some signal of gratitude for your assistance. This expectation is rarely met. If you do receive heartfelt thanks from someone, you should count yourself lucky; you are dealing with a grateful person. Most people are simply not accustomed to being grateful, even when you provide them with excellent service. You shouldn't let ingratitude deter you from providing top-quality service.
In your job, you provide many diverse services. When you do so, you probably expect in return some signal of gratitude for your assistance. This expectation is rarely met. If you do receive heartfelt thanks from someone, you should count yourself lucky; you are dealing with a grateful person. Most people are simply not accustomed to being grateful, even when you provide them with excellent service. You shouldn't let ingratitude deter you from providing top-quality service.
7. Put
enthusiasm into your work.
Enthusiasm is the positive energy and sustained effort that keeps you driving toward your goals. Making a decision to have a positive outlook can be critical in enjoying your job and working with your internal and external customers.
Enthusiasm is the positive energy and sustained effort that keeps you driving toward your goals. Making a decision to have a positive outlook can be critical in enjoying your job and working with your internal and external customers.
8. Do
the very best you can.
It can be difficult to deal with criticism, especially if you feel it is undeserved or if it hurts your self-esteem. One way to put criticism in perspective is to ask yourself if you are doing the very best you can with what you know and are able to do. If you are, then you can avoid taking the criticism personally. If there is room for improvement in your performance, you can look at the criticism objectively and take responsibility for improving your performance.
It can be difficult to deal with criticism, especially if you feel it is undeserved or if it hurts your self-esteem. One way to put criticism in perspective is to ask yourself if you are doing the very best you can with what you know and are able to do. If you are, then you can avoid taking the criticism personally. If there is room for improvement in your performance, you can look at the criticism objectively and take responsibility for improving your performance.
Resource – “Dale Carnegie's Secrets of Success”
Here’s to reducing your stress and improving your life in 2015!
Regards,
Robert Graves, MBA, DCT
Business Performance Improvement Director
Dale Carnegie Training Tampa Bay
813-966-3058 direct cell or text
813-667-6224 Executive Assistant
LinkedIn: http://www.linkedin.com/in/robertgraves
Dale Carnegie Training Tampa Bay
813-966-3058 direct cell or text
813-667-6224 Executive Assistant
LinkedIn: http://www.linkedin.com/in/robertgraves
© 2014 Dale Carnegie
Training. All rights reserved.
